All orders within the United States are mailed via USPS First Class. International orders are shipped USPS First Class International. If you'd like to upgrade to a faster shipping method, please contact me before ordering to arrange. Most items will ship within 3-5 business days. Please see individual product descriptions for this information. All items are carefully packaged in eco-conscious materials.
returns & exchanges
All returns must be made within 14 days of receiving your order and pre-approved before the return is made. All items are carefully examined for any defects; however, if an item is damaged or defective when received, please contact me within 7 days of receipt. Gift returns are handled as exchanges only. All sales are final on custom made pieces.
Exchanges must be made within 14 days of receiving your order and pre-approved before the exchange is made.
Gift cards are available. Please contact me for details.
Each piece is carefully handcrafted, and with proper storage and care, your jewelry should last you for many years to come. However, should you require a repair, please contact me with a description of the problem. Repairs will be made either free of charge, or in the case of undue wear and tear, for a small fee.
The best way to care for your jewelry is to store it in a dry location, outside of a steamy bathroom. Be sure to remove jewelry before showering and swimming!
If you are a shop and/or gallery interested in carrying Lockhart Wrks, please contact me directly for wholesale policies.