All orders within the United States are mailed via USPS First Class. International orders are shipped USPS First Class International. If you'd like to upgrade to a faster shipping method, please complete the contact form before ordering to arrange. Most items will ship within 3-5 business days. Please see individual product descriptions for this information. All items are carefully packaged in eco-conscious materials.
All returns must be made within 14 days of receiving your order and pre-approved before the return is made. All items are carefully examined for any defects; however, if an item is damaged or defective when received, please complete the contact form within 7 days of receipt. Gift returns are handled as exchanges only. All sales are final on custom made pieces.
Exchanges must be made within 14 days of receiving your order and pre-approved before the exchange is made.
Gift cards are available. Please complete the contact form for details.
Each piece is carefully handcrafted, and with proper storage and care, your jewelry should last you for many years to come. However, should you require a repair, please complete the contact form with a description of the problem. Repairs will be made either free of charge, or in the case of undue wear and tear, for a small fee.
The best way to care for your jewelry is to store it in a dry location, outside of a steamy bathroom. Be sure to remove jewelry before showering and swimming!
If you’d like to carry Lockhart Wrks in your shop or gallery, please email firstname.lastname@example.org for more information.